Privacy Policy

This policy explains what personal data we collect, why, and your rights. The data controller is Elias de Sena, trading as Vektor, Bützenstrasse 17, 8185 Winkel, Switzerland, desk@vektoralgo.com. We process personal data under the Swiss Federal Act on Data Protection (revFADP) and, where it applies, the EU General Data Protection Regulation (GDPR).

1. What we collect

• Contact and account data: your email address and first name.
• Product data: the TradingView username you give us so we can grant access.
• Payment data: your payment is processed by Stripe. We do not receive or store your full card number. We keep a record of the transaction (amount, currency, status, and a payment reference).
• Quiz and marketing data: if you take the on-site quiz, the answers you choose and the resulting profile, plus which page or ad brought you.
• Technical and usage data: IP address, browser and device information, approximate location, pages viewed, referrer, and marketing identifiers (such as UTM tags and a click ID) used to measure and attribute advertising.

2. Why we use it and our legal basis

• To deliver the product and support you (grant access, take payment, answer messages, honour refunds). Basis: performance of a contract.
• To send transactional emails (receipts, access, onboarding). Basis: contract.
• To send marketing emails if you gave us your email through a lead form or quiz, or as an existing customer. Basis: consent or our legitimate interest in direct marketing. You can unsubscribe from any marketing email with one click.
• To measure and run advertising (including the Meta pixel and server-side conversions). Basis: our legitimate interest in understanding and improving our marketing. We do not currently show a cookie consent banner; you can object to this processing and opt out using the browser and Meta controls described below.
• To keep the service secure and prevent fraud and abuse. Basis: legitimate interest.
• To meet legal and tax obligations (keeping invoicing and accounting records). Basis: legal obligation.

3. Who we share it with (processors)

We use trusted providers to run the service. They process data on our behalf under contract:

• Stripe — payment processing.
• Supabase — database hosting for leads, purchases, and email records.
• Resend — sending our transactional and marketing emails.
• Vercel — website hosting and content delivery.
• Meta Platforms — advertising measurement (pixel and Conversions API). Data shared for matching is hashed where the tool supports it.
• TradingView — we use the TradingView username you provide to grant script access on their platform.

We do not sell your personal data.

4. International transfers

Some providers are based outside Switzerland and the EU, including in the United States. Where data is transferred internationally, we rely on appropriate safeguards such as adequacy decisions or the European Commission's Standard Contractual Clauses.

5. Cookies and similar technologies

We use a small number of cookies and browser storage items:

• Essential: to run checkout, remember an in-progress order, keep your on-site experience consistent, and secure the site.
• Advertising and analytics: the Meta pixel and related identifiers, to measure ads and conversions. We do not currently use a consent banner; these run on the basis of our legitimate interest in measuring our advertising. You can opt out as described below.
• Payment: Stripe sets cookies on the checkout to prevent fraud.

You can control or block cookies through your browser settings, and you can limit ad tracking in your Meta account's ad preferences and through your device or browser privacy controls. Blocking some cookies may affect how the site works.

6. How long we keep it

We keep account and purchase records for as long as needed to provide the product and to meet legal retention periods (tax and accounting records are generally kept for up to ten years). Marketing contacts are kept until you unsubscribe or ask us to delete them. Lead and quiz data is kept for a reasonable period and then removed or anonymised.

7. Your rights

Subject to law, you can ask us to:

• access the personal data we hold about you, and get a copy;
• correct data that is wrong or incomplete;
• delete your data;
• restrict or object to certain processing, including direct marketing;
• receive your data in a portable format;
• withdraw consent at any time, without affecting processing already done.

To exercise any right, email desk@vektoralgo.com. You also have the right to complain to a supervisory authority: in Switzerland, the Federal Data Protection and Information Commissioner (FDPIC); in the EU, your local data protection authority.

8. Security

We take reasonable technical and organisational measures to protect your data, including access controls that keep purchase records readable and writable only by our server, never by the website in your browser. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children

Vektor is for adults. It is not directed at anyone under 18, and we do not knowingly collect their data.

10. Changes

We may update this policy. The current version is the one published here, dated above. Material changes will update that date.

11. Contact

Elias de Sena, trading as Vektor. Bützenstrasse 17, 8185 Winkel, Switzerland. Email desk@vektoralgo.com.